ACH provides clients with state-of-the-art business solutions, customised to their operational needs to unleash the benefits of work agility and real-time collaboration to their business strategies. Our process is tailored to our clients’ business requirements. ACH provides an individualised service where client processes are formally mapped with the client after which bespoke templates are developed.

 

 

African Collaboration Hub

  Deon Van Zyl
 
 

 
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  Have Partner Contact Me

 

Locations

 

Headquarters


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Phone:

 

Services

 

Business Analyses

Our experts review the client profile and needs based on existing business and project processes and systems. The proposal brief and cost proposal are formalised for client consideration.

Business Strategy

Through client participation, a client-specific strategy is developed that addresses the client’s needs and budget.

Tailored Solutions

The client processes are blueprinted, and performance gates are defined. Client processes are mapped leading to the creation of a set of bespoke product templates, allowing clients to manage their own projects with their own standardised processes.A bespoke user manual and user guide are prepared to allow future users to successfully work with the client’s standardised processes and templates.

Implementation

The agreed implementation plan, including time frames and key deliverables and deadlines, will guide the implementation process. Although Smartsheet is an online, cloud-based application, our experience indicates that clients generally prefer a level of technical assistance to ensure that hardware is correctly configured to run Smartsheet. Our technical experts interact with the client’s IT team to ensure that Smartsheet runs optimally.

Training

Smartsheet offers a very user-friendly interface. Many clients prefer bespoke training, either one-on-one or in group settings. ACH provides this service.

Support

In addition to the initial support during the implementation phase, clients may require ongoing support to ensure optimal use of all Smartsheet functionalities.

Resources